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Product Information & Help

Lock Program

Don't be locked out!

Sign Up

* = Required
Edit Account Info

Contact Info

Register Your Lock Key

Don't be locked out!

Register your lock and key number and we will send your first Replacement key free. Standard keys only, lighted keys are not eligible.

Lock Info Remove This Lock

UPC label indicating model name
You can find your lock model name on the UPC label on the packaging
Browse for file
Keys showing where you can find the serial numbersKeys showing where you can find the serial numbers
You can find your key serial number in the following locations depending on the type of key you have
Add Another Lock
Register Your lock Combination

Don't be locked out!

Register your lock and key number and we will send your first Replacement key free.

Lock Info Remove This Lock

UPC label indicating model name
You can find your lock model name on the UPC label on the packaging
Browse for file
Add Another Lock
Order Replacement Key

Need another key? All our key locks participate in our Key Replacement Program. And whereever you are located in the world, we'll ship to you!

Note: Your first replacement key is free. Upon submission, you will have an opportunity to purchase additional keys for a fee.

Lock Info Remove This Lock

UPC label indicating model name
You can find your lock model name on the UPC label on the packaging
Keys showing where you can find the serial numbersKeys showing where you can find the serial numbers
You can find your key serial number in the following locations depending on the type of key you have
Add Another Lock

Purchase Additional Keys

In order to purchase additional keys, you either need to register your lock and key serial number with us or know your key serial number.

$5 per additional key

Apply for Anti-theft Protection

Register a new lock and apply for anti-theft protection. For 1 year from the time of purchase, Bell will pay you up to a maximum of $500 for eligible Security Level 4 locks and $1,000 for eligible Security Level 5 locks if your bicycle is stolen due to the opening or breaking of your Level 4 or Level 5 Bell U-lock.

Note: Upon submission, you will have an opportunity to purchase extended protection for a fee.

Lock Info Remove This Lock

UPC label indicating model name
You can find your lock model name on the UPC label on the packaging
Browse for file
Browse for file
Browse for file
Add Another Lock

How to Start the Claim Process

Eligibility

Anti-theft offer is valid only in Canada, the United Kingdom, and all states and territories of the United States other than New York state. Only bicycles are eligible for this program.

Eligible Locks

  • Bell Catalyst 200
  • Bell Catalyst 300
  • Bell Catalyst 350
  • Bell Catalyst 400
  • Bell Catalyst 450
  • Bell Catalyst 550
  • Bell Catalyst 750
  • Bell Rampage 300
  • Bell Long U-Lock with 4’ HD
  • Bell Long U-Lock
  • Bell U-Lock

Extended Protection

Registration on this page provides 1 year of anti-theft protection for free. You will have an opportunity to extend your coverage upon logging in with your new account.

Extended Protection Options

  • 2 Years = $10
  • 3 Years = $15

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