In cooperation with the CPSC Bell Sports, Inc. is voluntarily recalling the Bell Adult Slope Helmet. and the Bell Youth Soquel Helmet.

Limited Warranty

Helmets

Bell Sports, Inc. (“Bell”) warrants its helmets to be free from defects in workmanship and materials for a period of one (1) year for bicycle helmets from the date of purchase. This warranty is extended only to the original consumer purchaser. During the warranty period, Bell will (at its sole option) repair, replace or refund the purchase price of any defective part or product covered by this warranty when it is returned by the original owner with proof of purchase. The repair, replacement, or refund will be without charge except for reasonable shipping, handling, and insurance charges.

This warranty does not cover products damaged or rendered defective due to accident, misuse, abuse, modification, improper repair, water damage, heat damage, neglect, improper handling or storage, or failure to follow instructions for use.

Accessories

Bell Sports, Inc. (“Bell”) will repair or replace any Bell or licensed product determined by Bell to be defective in materials or workmanship within one (1) year of the date of original purchase.

Additional Warranty Details

This warranty extends to residents of the United States only. International customers should consult their local dealer or distributor for warranty conditions in their area. Bell is not able to receive or ship product outside of the United States; we cannot be responsible for products ordered from U.S. dealers and shipped to another country. Service through the original seller may be available if the local distributor is unable to assist.

Additional Information

This express warranty is in lieu of all other warranties. Bell shall not be liable for any incidental or consequential damages. Any warranties implied by law shall in no event extend beyond duration of this express warranty. Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Repair or replacement as provided herein is your exclusive remedy for any defective product. In no event shall we be liable for any special, incidental, or consequential damages of any kind arising out of the purchase or use of this product. Whether based upon contract, tort, statute or otherwise. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Note: Bell’s warranty policy extends to residents of the United States only. For further information on claims outside of the United States, please call our Customer Service team at 1-800-456-2355, or contact your local Bell Helmets authorized bike helmet distributor.

Warranty and Customer Service in North America

If you have a warranty claim, contact our Customer Service Department at 1-800-456-2355 to speak with a representative. Have other questions? Check out our FAQ page.

When contacting Customer Service, please have the following ready:

  • Your Name and Mailing Address
  • Your Phone Number
  • Your Email Address (if applicable)
  • Product Model Name
  • Description of Issue

Bell Sports, Inc.
1001 Innovation Road
Rantoul, IL 61866
1-800-456-2355